How The Current Restaurant Location Continues Working On A...

The current restaurant location continues on its steady pace and the new restaurant location renovations have been completed. Now Michael and Tyler are in the process of making the dream a reality and have begun working on a final business plan punch-out. Michael and Tyler are reviewing their marketing, promotion, and campaign plans for the grand opening. They are in agreement that this business plan is heading in the correct direction, they have the media, website and social media venues ready to go and they are feeling comfortable to begin the soft opening to test this plan out. Michael and Tyler meet with their staff to conduct a final walk-through with the contractors to ensure all equipment is in place and functioning†¦show more content†¦Michael and Tyler both realized how reliant the business is on technology and equipment and how they must safeguard it for themselves and the customers and what liability issues they face if not done. Issues: The current situation presents itself with issue to consider, first, is the grand opening of the new restaurant location and the continued smooth uninterrupted operation of the current restaurant, second, is dealing with the safeguarding of their equipment and data and developing a plan on how this will be accomplished. In looking deeper, regarding the point of sale system (POS) its servers and other organizational data, what safety measures should be implemented for loss of power, password protection, setting up firewalls to secure from hackers, recovery and mitigation. Not only does a business need to protect themselves in these matters but consideration needs to be given on how to protect the customers while using the restaurants Wi-Fi, its website and social media portals and spell out the terms of use so all parties involved are aware of the risks. In order to address some of these matters a comprehensive Risk Management Analysis should be performed like the example sh own in Figure 14.1 which will crosswalk you through the impact (high, medium and low) based on the questions you would have. Another matter needing to be addressed would be a Computer Resource need such as the example in Figure 14.2. (Figure